Once a call recording is completed, Sybill begins processing and analysis to generate the transcript and insights. The processing time may vary depending on the duration and complexity of the call.

On average, Sybill takes approximately 30-45 minutes to process a call recording and generate the associated reports and insights for a typical 30 min call. However, please note that processing times can be influenced by factors such as number of participants and the audio and video quality.

If you are experiencing a delay beyond the expected processing time, you can reach out to our support team for further assistance. Click on the blue Intercom button in the bottom right corner of your Sybill dashboard for support.