Having trouble signing in? Here's how Sybill sign-in works and how to fix the most common issues.
Ways to sign in
You can sign in to Sybill at app.sybill.ai with:
Google Workspace
Outlook (Microsoft)
Zoho
Enterprise SSO, if your organization has configured it (see Enterprise SSO & SCIM)
Please always use your work email. Public email accounts such as gmail.com, outlook.com, or hotmail.com are not supported for workspace sign-ups.
Calendar and email permissions
When you sign up, Sybill asks for calendar access so it can see and record your meetings. If you skipped or your IT team blocks the permission, Sybill can't function properly: please re-connect from Settings, or ask your IT admin to approve Sybill for your organization.
Common issues
"I signed in with the wrong account." Log out from your avatar menu and sign back in with your work email.
"My organization requires admin approval." Google Workspace and Microsoft tenants can restrict third-party apps. Please ask your IT admin to approve Sybill, then sign in again.
"SSO sign-in fails." Please confirm with your admin that your account is assigned to Sybill in your identity provider, then retry from the SSO login page.
"I can't join my team's workspace." Your workspace may require admin approval for new signups. Please ask a Sybill admin on your team to approve or invite you from Settings > Team Members.
Still stuck? Please reach out at [email protected] with the email you're using and a screenshot of the error.