Have you ever wondered how your ability to excite your prospects compares with your teammates?

Or exactly what metrics your team member is falling behind on, and needs help with?

We have released the Team Statistics page to help you answer these questions, and massively uplevel your team's coaching. Here are 4 ways to use it optimally:

Click on the Bars icon on the navigation menu on the left to go to your Team Statistics. In the empathy tab, you can find a leaderboard of your team on:

You can see your team members who are able to get the buyers to lean into the conversation and the ones that typically zone them out. Look up the calls by the most exciting person in the team to identify their unique habits on calls.

Use these unique habits to coach teammates (including you) to improve on these metrics.

Click on the Interaction tab on the top of the Team Statistics page. Here, you can find the strengths and weaknesses of your teammates on talktime percentage, filler words, sentence length, monologue length, questions rate, and next steps rate.

With each metric, the supporting text under the metric name highlights how the metric is calculated.

You can figure out who is damaging the conversation by talking too much or being too wordy. This can also help you figure out if a poorly performing rep is asking too few questions, not setting next steps, or generally talking too much.

In the activity tab, you can see call activity and duration metrics. You can also compare by the number of call reviews, an indication of the reps' commitment to learning from their mistakes, especially early on in the job.

Use these metrics to point out areas where more activity might lead to much better results.
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In the Trackers tab, you can find the trackers that are used most often in your customer conversations.

Get a sneak peek into what your customers and prospects are talking the most about - integrations, pricing, or competition? Design your strategy and collaterals around this constantly evolving insight.
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