After each meeting that is recorded on Sybill, you will be able to review the report generated by Sybill. This report appears on your meetings dashboard, Slack channel and email typically within an hour of the meeting's completion.
A typical report is shown below:
This dashboard can be broken down into the following constituent segments:
Call video recording
In this portion, you can playback the video as recorded by Sybill at various speeds and also in fullscreen.
Engagement Map for Zoom Video Calls
You will find the meeting timelines for each participant present on the call.
When using Zoom and if you were on a video call, the timelines contain information about their talk time, engagement, and non-verbal reactions (including nodding, smiling, etc.) throughout the call.
For a detailed explanation of the engagement map and our tips on how best to use it, please click here.
Engagement Map for Zoom Audio Calls and All Calls on MS Teams and Google Meet
For Zoom audio calls and all calls on MS Teams and Google Meet, the timelines contain information about participants’ talk time throughout the call.
Call Summary
On the right side of the call report, you will find an AI-generated meeting summary.
Here, you will find:
Meeting outcome - Sybill detects the call type (sales, customer success, expansion, project management, internal strategy meeting, etc.), and writes an outcome accordingly. For sales calls, the meeting outcome typically includes the prospect’s buying intent but meeting outcome can also highlight hiring intent, churn intent etc, depending on the type of call.
Next steps - Based on the conversation, the call summary highlights next steps for each participant. This makes every meeting more actionable and action items clear for each participant.
Key takeaways - Key Takeaways capture the key topics of discussion and the decisions made in each topic. This makes your internal meetings, client project meetings, and sales POC meetings a breeze. It’s also focused towards picking up on facts (like when the customer is going on an offsite) or numerical data (like the number of employees in their org). This means that you don’t have to search the transcript every time you want to recall specific information from a call.
Conversation starters - Sybill understands the ice breakers and lists them under conversation starters. Savvy sales pros use this insight in their follow up mails and to break ice in following conversations.
Prospect insights - For every call participant from the prospect’s side, Sybill lists down pain points and interests. Here, Sybill also identifies champions and detractors when using Zoom. These features allow deal strategies and CRM updates to be aligned with the prospect’s priorities and personas.
Call transcript and filters
Sybill provides an augmented transcript of the entire recording, complete with mentions of customized keywords, various trackers as well as the associated emotional cues for Zoom video calls.
Our word error rate (one of the standardized metrics) is industry-leading in terms of the underlying transcription service.
In addition to scrolling through the transcription, you can also search for any specific keywords and mentions, and click on any segment to start playing the video, right from that moment onwards.
AI follow up email
In a single click, Sybill gathers your call’s most crucial aspects and writes an astute follow up email. This email contains next steps, action items, email signature and even ice breakers. All you need to do is hit send.