Introduction
The new Commenting feature on meeting recordings helps you collaborate better with your team by allowing contextual, time-stamped feedback directly on meeting videos or transcripts. Whether it's a coaching suggestion, clarification, or a quick note to a teammate, comments make communication seamless and centralized.
How to Add a Comment
There are two ways to leave a comment:
1. Via the Meeting Video Player
While watching a meeting recording, click the Comment button.
You can either pause and comment or click it while the video plays.
Add your message, tag relevant team members using "@", and click Send.
Your comment will appear on the right panel and as a bubble on the video timeline.
2. Via the Transcript
Hover over any line in the transcript.
Click the comment icon that appears.
Add your comment and hit Send.
Public vs. Private Comments
By default, comments are public and visible to anyone who views the meeting.
If you'd like to keep your comment limited:
Toggle Private before posting the comment.
Only the thread creator and mentioned teammates will see it.
You will see a lock icon indicating it’s a private comment.
Please note: You cannot convert a public comment to private after posting it.
Additionally:
You can only make a thread private, not individual replies within a public thread.
If you mention someone in a private thread, they are automatically added to the viewer list.
Managing Comments
Once a comment is posted, you can:
Reply to it.
React with emojis.
Edit your own comment.
Copy the comment link to share.
Delete your comment if needed.
Mark as unread to revisit later.
Use arrow keys or navigation to jump between previous/next comments.
Unread comments are shown in orange. Once you click them, they are marked as read.
FAQs
1. Can I make a comment private after posting it?
No. Privacy can only be set at the time of creating the comment thread. You cannot edit the privacy setting afterward.
2. Can replies in a public thread be private?
No. Privacy is determined at the thread level only.
3. Who can see a private comment?
Only the thread creator and the people mentioned (tagged) in that comment thread.
4. Can I comment on someone else’s private thread?
Only if you were tagged in the thread. Otherwise, it won’t be visible to you.
5. How can I track unread comments?
Unread comments are marked with an orange bubble on the video timeline. Click to mark them as read.
Troubleshooting
Issue: I can't see the comment I was tagged in
Confirm you're logged in with the correct account.
Ensure the comment was not accidentally made private without tagging you.
Issue: I want to edit the privacy of a posted comment
Unfortunately, this isn’t possible yet. You may delete the comment and recreate it with the desired privacy setting.
Issue: My reactions or replies aren't saving
Check your internet connection.
Try refreshing the page.
If the issue persists, please contact Sybill support.
Need Help?
For any additional assistance or questions, please reach out to our support team. We're always happy to help!