Welcome to Ask Sybill, your new AI-powered teammate that’s here to help you uncover deal insights, rep performance trends, product feedback, and much more, ChatGPT style.
Whether you're a sales rep, manager, product manager, or someone from an adjacent function, Ask Sybill is designed to save you time and effort by analyzing your connected meetings, emails, CRM, etc.
Please follow this guide to understand how to use Ask Sybill to its full potential.
What is Ask Sybill?
Ask Sybill is a conversational AI assistant that lives inside your Sybill workspace. You can ask questions about anything related to your workspace. Some examples are:
Specific meetings or deals
A rep’s recent calls or pipeline
Trends across closed-won or lost deals
Product feedback from customer conversations
Objections and how reps are handling them
Competitive mentions and more
And Sybill will generate structured, editable, and shareable reports based on your connected data.
Where to Find Ask Sybill
You can access Ask Sybill in two ways:
Top Search Bar: Look for the “Ask Sybill” bar at the top of any screen. It offers suggested prompts to help you get started. (like “What are the common concerns raised by customers?”).
Left Navigation Panel: Click the “Ask Sybill” icon in the left sidebar to open a dedicated chat experience.
Please feel free to start your exploration from either spot - both lead you to the same powerful assistant.
How to Use Ask Sybill
1. Start a Chat
If you choose to use the left navigation panel, once you're inside the Ask Sybill interface:
Click “Start new chat” to ask a fresh question
Choose from saved prompts or type your own question (e.g., “What can we learn from closed-lost deals last quarter?”).
2. Let Sybill Work
Sybill will fetch relevant meetings, emails, and deal data to answer your question. It may take a few seconds to generate a comprehensive report, especially for broader questions.
Please don’t worry if it takes a little time — it’s working hard behind the scenes!
3. Explore the Report
Once ready, you’ll receive:
A structured report with headings, insights, recommendations, and even success stories
Common objections and how to handle them
Learnings from both closed-won and closed-lost deals
Actionable suggestions and follow-ups
You can edit any part of the report, ask follow-up questions in a natural way, or request changes (e.g., “Can you rewrite the recommendation section?”).
4. View Sources
Ask Sybill provides transparency. Please click the “Sources” button to view the exact meetings and deals it referenced.
5. Everything else you need
Edit, copy, download or share the collateral or report with your team.
Save any prompt for future reuse (e.g., weekly product feedback reports) and find them in the dropdown from ‘Ask Sybill’ bar or the AI Studio tab from your app Settings.
Examples of Powerful Prompts
Please feel free to try these prompts (or make your own!):
“What were the top objections in closed-lost deals last month?”
“How is [Rep Name] performing this quarter?”
“Summarize product feedback from this week’s calls.”
“List competitors mentioned in deals we lost.”
“What’s working and not working in our discovery calls?”
Tips for Getting the Best Out of Ask Sybill
Please be as specific as you can in your prompt (mention dates, reps, or stages).
Save your favorite prompts for quick weekly check-ins.
Ask follow-up questions like “Can you summarize this in bullet points?”
Frequently Asked Questions (FAQs)
Q. What data sources does Ask Sybill use?
A. Currently, Ask Sybill uses your connected meetings, call recordings and emails. Soon, we’ll be adding support for Slack and Microsoft Teams as well.
Q. Can I trust the data in the report?
A. Yes, Sybill references only your actual recorded and synced meetings and emails. Please check the “Sources” section for transparency and reliability.
Q. How often is the data refreshed?
A. Data is pulled live at the time of your query. Please note that if a meeting hasn’t synced yet, it might not appear in the response.
Q. Can I share a report with someone outside Sybill?
A. If you have asked Sybill a simple question, you can copy the report and share it through any tool you’d like. If you have generated a collateral, you can not only copy but also download the asset and then share it however you prefer (email, Notion, Slack, etc.).
Q. Is there a limit to how many prompts I can run?
A. Please use it as much as you need. There are no limits for users that show their love to Ask Sybill.
Troubleshooting & Tips
Issue: My report or answer is taking too long to generate.
Please give it up to 30-40 seconds for complex queries. If it takes longer, try simplifying the prompt by breaking it down.
Issue: The results seem off or incomplete.
Please:
Double-check if the relevant meetings are synced to Sybill.
Use more specific prompts (e.g., “closed-won deals in March 2025” instead of “recent deals”).
Issue: I can’t find my saved prompts.
If you have saved any prompts, ideally you should see it in the Ask Sybill bar, If for any reason it is not visible, you can find them in the AI Studio from Settings.
Issue: I received an error or no answer.
Please try refreshing the app and try again, if it persists you could try rephrasing the question. If both these solutions do not work, please reach out to our support team with a screenshot or details.
Ask Sybill is still evolving, and your feedback is what makes it better. Please don’t hesitate to share what’s working, what’s not, or any ideas you have.
Try it out today and please don’t hold back on asking it everything you’re curious about. It's your sidekick in deal intelligence, and we can’t wait to see what you do with it.
If you need help at any point, please feel free to contact our support team or drop a note directly in the chat.